Island Dry Dehydrated Fruits
At Island Dry Dehydrated Fruits, we take pride in providing high-quality dehydrated fruit products prepared with care and attention to freshness. Due to the nature of our products, the following Refund & Return Policy applies to all purchases.

Returns
For health, safety, and food handling reasons, we do not accept returns on opened or consumed products.
Returns may only be considered if:

• The incorrect item was received

• The product arrived damaged

• The product was defective upon delivery

• The order was incomplete

Any issue must be reported within 24 hours of receiving the order.

Refund Eligibility
Refunds or replacements may be approved under the following conditions:

• Proof of purchase is provided

• Clear photos of the product and packaging are submitted

• The issue is verified by Island Dry Dehydrated Fruits
   

Approved refunds may be issued as:

• Store credit

• Product replacement

• Partial or full refund, depending on the circumstance

Island Dry Dehydrated Fruits reserves the right to deny refund requests that do not meet policy requirements.
Non-Refundable Items
The following items are non-refundable:

• Opened food products

• Products damaged due to improper storage after delivery

• Orders not reported within the required timeframe

• Custom, wholesale, or bulk orders once production has begun

• Products purchased during clearance or promotional sales unless defective
   

Delivery Issues
Island Dry Dehydrated Fruits is not responsible for:

• Delays caused by third-party couriers

• Incorrect delivery information provided by customers

• Failed delivery attempts due to unavailable recipients

Customers are encouraged to ensure all delivery details are accurate at checkout.

Order Cancellations

• Orders may only be cancelled before processing or preparation begins.

• Once an order has entered production, cancellation requests may not be eligible for refunds.
   

Contact
For refund or return inquiries, customers may contact:
Island Dry Dehydrated Fruits
Please include:

• Full name

• Order number

• Description of the issue

• Supporting photos (if applicable)

We appreciate your support and understanding as we maintain quality, freshness, and food safety standards.